Production downtime costs thousands per minute. Whether it's an RDS connection spike, an S3 403 error, or a sudden EC2 auto-scaling failure, our guide provides a battle-tested framework for incident response, root cause analysis, and long-term remediation in complex AWS environments.
Responsibility: Infrastructure Stability
Skills: IAM Hardening, CloudWatch Alarm configuration, and Cost Optimization.
Responsibility: Live Incident Mitigation
Skills: Kernel debugging, RDS deadlock resolution, and Route 53 failover.
Responsibility: Post-Mortem & Scaling
Skills: Terraform refactoring, Multi-AZ deployment, and Chaos Engineering.
| Region | Support Level | Avg Growth | Active Users |
|---|---|---|---|
| North America | L3 DevOps Support | +22% | 4.5M Engineers |
| European Union | Cloud Architects | +18% | 3.2M Engineers |
| Asia Pacific | SRE / Reliability | +31% | 6.8M Engineers |
"Fixed our RDS scaling issue in under 30 mins. Absolute life savers!"
"Professional, deep AWS expertise. Highly recommended."
Restructured ElastiCache to handle 400k concurrent users.
Shield Advanced & WAF tuning for a high-profile media site.
Our typical response time for critical production outages is under 15 minutes.